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1. Plug the license dongle into a free USB-A port on your computer. Skip this step if you want to use cloud licensing instead.
2. Start Visiometa by clicking on the desktop icon or the corresponding entry in the start menu.
3. When the software is started for the very first time, the user will be warned that no license provider registry file has been found. Confirm the warning and continue.
4. The license provider dialog opens and shows the user a list of the licensing methods that have already been registered on this computer.
5. To register a new license provider, click Add Dongle or Add Uplink depending on your preferred licensing method.
6. Alternatively, an existing registry file with the nameLicenseProviders.datcan be copied from another system and placed in the\Documents\Visiometa\Common\directory. This can speed up the deployment process for networks with many computers.
7. License dongles are registered by entering a device ID and a device passcode that you have received from your sales contact. Simply click on the respective key symbol. The text field at the top is used to enter an optional description to make it easier for the user to identify the device.
8. Both codes are 32-digit hexadecimal numbers and can be entered either manually or by copy and paste.
9. Uplinks store the network address and user credentials for accessing a license server. Host address and port number depend on your geographical location.
10. User accounts can be created by both the license holder themselves and your sales contact. In case of doubt, please contact our support team.
11. Your dongle and uplink information can be edited later at any time by selecting the corresponding entry in the license provider dialog and clicking the Edit button.
12. After adding or editing an entry or following a manual change to the registration file, please click on Refresh to update the license provider dialog.
13. Check whether the license provider of your choice shows a small green tick. If this is not the case, you will need to search for incorrect settings or skip ahead to the troubleshooting section.
14. You can now mark the checkbox in the corresponding row and confirm the dialog with the Ok button.
License dongles are only ever programmed for a limited period of validity to protect the customer against loss.
However, the period of validity can be easily extended with a renewal code, that can be received by the user via e-mail or any other written means of communication.
For this purpose, click on Request Code and send the displayed info to support@visiometa.com - We will promptly check the validity of your license and send the corresponding renewal code to your contact address.